Restaurant roasts customer after complaining on social media about a leaf in her food

One of the pleasures of eating out is trying new flavors and enjoying dishes that you wouldn’t normally make for yourself at home. However, that means that you may encounter things on your plate that you’ve never seen or used before when cooking, not surprising since half of Americans admit to not being proficient in the kitchen.

That was likely the case for one diner who posted a poor review of a restaurant whose food she otherwise seemed to truly enjoy.

“I ate here for the first time tonight. The brisket was probably the best I’ve ever had,” the customer in question posted. “But I found an entire LEAF in my baked beans. I cannot make this up,” she added along with a vomit emoji.

Restaurant’s cheeky response to customer’s bad

The bad review perhaps would’ve gone unnoticed if it hadn’t been for the witty and cheeky response the owner posted. “So, we’re glad you enjoyed the brisket. I’m guessing you’ve never seen bay leaves in your food before?” began the restaurant’s reply.

“If you see them in the future you can rest assured that that is a sign that someone spent time and effort making your food from scratch. We pride ourselves on making everything fresh in house, no cans ever,” it continued. “So you will find unique spice blends and herbs being used in our food. That includes bay leaves.”

“Again I’m glad you enjoyed the brisket, and I’m sorry the leaf surprised you,” the restaurant stated in conclusion.

Response to can’t bay leaf there’s a food in the food goes viral review

A screen shot of the review and the restaurant’s reply were posted on Reddit and began receiving a number of comments from users who found the exchange quite amusing. They took the opportunity to make jokes and break out some puns as partially shared above.

Others were sympathetic with the customer and criticized the restaurant for not making sure to take the leaf out before serving.

Yet others applauded the reply to the bad review for its wit and a touch of cheeky humor.

“It was smart and subtle and just cheeky enough to be funny without being rude,”Natalie Price, a PR and brand expert said in the opinion. She told Fox News Digital that consumers like brands that know how to handle feedback and “don’t brush it off.”

“They didn’t attack the reviewer or get defensive, but they owned it with a sense of humor, and that’s why it worked,” she added.

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